Lyft doubles down on helping patients get rides to the doctor

A Lyft Amp with driver and passenger
Lyft expands its footprint in health care

07 March, 2018

Allscripts and Lyft recently partnered to launch an EHR-integrated Lyft application programming interface (API) allowing clinicians to order non-emergency transportation services for patients.

Ultimately, the goal with Uber Health is to hopefully reduce the number of no-show appointments - something that's exacerbated by people who can't get a ride to the doctor, the firm says. In April 2017, Lyft announced product improvements and a partnership with the National Association of the Deaf to enhance the driving experience for deaf or hard-of-hearing drivers, and in December, Lyft partnered with Aira to enable visually impaired riders to request rides more efficiently.

'The burden on the platform and the health-care provider to ensure against something going wrong with the patient is a lot higher if the patient is calling the vehicle themselves, ' Arun Sundararajan, a professor at New York University, told the Atlantic. For those without a smartphone, healthcare organizations can provide a 1-pager where they write down all the details of the ride and hand it to the patient in advance.

Every year, 3.6 million Americans miss medical appointments because they don't have transportation.

Healthcare IT company Allscripts and rideshare provider Lyft have partnered to provide non-emergency transportation for people who need to get to medical appointments, the companies announced Monday at HIMSS18.

The dashboard allows healthcare professionals to order rides for patients going to and from the care they need.

Leaders break ground on Afghan section of TAPI
Akbar. "The South Asia is being connected with the Central Asia through Afghanistan after more than a century of separation", Ghani said.

"Health IT should always put the patient first and this partnership is representative of Allscripts commitment to connecting communities and helping providers deliver services their patients need", he said in a statement.

The announcement comes on the heels of rival Uber's launch of Uber Health last Thursday. Health care organizations, of course, will make more money if those figures can be reduced.

Another source for information regarding Uber's new health program is the Uber Newsroom Website, which talks about the initiative in better detail.

The company stressed that Uber Health complies with HIPAA patient privacy laws.

Patients also noted that Uber Health made getting to and from their appointments much easier. The platform pushes a text alert to passengers about the scheduled ride, and the business provider typically covers the cost.

In most cases, it'll be up to the doctors discretion to decide whether a patient is well enough to take an Uber or if they should call an ambulance instead.

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