Ryanair to cancel up to 50 flights a day

Pressure grows in Ryanair to release full list of cancelled flights
Ryanair flight cancellations: your rights and how to claim compensation
Author

19 September, 2017

Ryanair's Marketing Officer Kenny Jacobs said affected customers with bookings up to 20 September have been informed.

Irish budget airline Ryanair Holdings PLC on Monday said it has published the full list of the flight cancellations it first announced last Friday, noting that only 2% of customers will be affected.

Mr O'Leary said: "If they're not satisfied with the alternative flights offered, they can have a full refund and they will all be entitled to their EU261 compensation entitlements".

The holiday issue arose from a change from holiday allowance in the company running for a fiscal year to a calendar year. The Irish Aviation Authority mandates that if the airline wishes to make this switch, all crew must receive their vacation time by the end of December.

Ryanair has been accused of misleading customers over compensation as 160 flights are cancelled due to a mix up in pilots' annual leave.

Ryanair has said it will email passengers if there flights have been cancelled - but it didn't say how much notice it would give passengers.

The airline said that less than two percent of its flights are affected by the cancelations.

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The no-frills carrier plans to cancel up to 50 flights a day over the next six weeks.

A Kilkenny travel agent says they have only been given details of Ryanair flight cancellations up to the middle of this week.

"Ryanair must quickly honour its legal duty to arrange alternative flights or provide a full refund, as well as reimbursing reasonable out-of-pocket expenses".

Move quickly and try to reschedule your flight as soon as you find out yours is cancelled. Be sure to document what you spend, though and keep receipts.

He said: "Travellers affected will be understandably upset and have every right to expect help and support from the airline".

Analysts at Dublin-based Goodbody Stockbrokers estimated the cancellations would cost the airline about €34.5 million, comprising €23.5 million in compensation, €6.3 million in lost fees, and €4.7 million in subsistence such as meals, drinks and accommodation. Ensure you retain any receipts from extra spending incurred as they will be used as evidence for your claim.

Ryanair boss Michael O'Leary has apologised for the inconvenience caused by a pilot rota blunder which has left hundreds of thousands of passengers unsure whether their flights will take off.


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